For questions about IT operations - the Ops portion of DevOps - which typically covers installing, configuring, upgrading/downgrading, monitoring, etc. and in general maintaining IT computing infrastructure, services and applications.
Questions tagged [operations]
15 questions
35
votes
3 answers
Is DevOps compatible with ITIL?
In my career, I have been both a software developer and ITIL practitioner in an operations role. Thus DevOps was a natural progression for me.
However, I have always struggled with the highly specialised language that ITIL introduces and making that…
Richard Slater
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14
votes
4 answers
Why does development oppose operations?
I'm still a student, but I'm not knowledgeable about operations, and my English is still bad.
My question is: Why does development oppose operations? When does developing oppose operations?
ra1ned
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8
votes
2 answers
Who should write Docker files?
Once again company debate rages on who should write Docker files (including compose, interchangeable for this post).
The scenario is common in my work (developer and consultant) and I wanted to know if there is a hard and fast rule for the creation…
Marc
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5
votes
1 answer
What are DevOps & Ops user stories, or elements in scrum context?
What type of user stories should Operations write down while being asked to be a stakeholder in a scrum project?
Following this template:
"As Operations engineer, I want to.. in order to.."?!
My first idea is for example to come up with for example…
Ta Mu
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4
votes
2 answers
What 'ChatOps' books and resources are available?
We have defined what ChatOps is in the form of the following question:
What are ChatOps approach use cases of production infrastructure management?:
Practically it means something very different to each team using it. So much so that Atlassian…
Richard Slater
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4
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6 answers
Should we name names in a blameless post-mortem/retrospective?
We want our post-mortems to be blameless.
Recently someone included this statement in a post-mortem report:
On DATE, PERSONMAME did code a fix (link), but forgot to merge it to master
It was suggest that to be "blameless" we shouldn't include…
TomOnTime
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3
votes
2 answers
Is it a good idea to have a secondary person on call for production operations?
The primary person on call could need help in situations such as:
There are too many issues goes on
Primary needs to step out for a short amount of time
There are certain activities that are better taken up by a secondary person so that the primary…
codeforester
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3
votes
1 answer
What are vertical scalability limits of JFrog Artifactory Pro?
The essential feature of JFrog Enterprise over JFrog Pro (X) is that it introduces high availability and site replication support.
Obviously, operations in geographically distributed organizations with thousands developers and build processes…
Ta Mu
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2
votes
3 answers
Automatic periodic conditional checks
I need a simple tool that will carry out some conditional checks periodically and give me a red/green status that I can use as an indication that something is wrong.
These are examples of checks that I would like to monitor automatically:
Does a…
Silas Hansen
- 171
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2
votes
1 answer
Best practice multiple pipelines into production
Working with a larger corporate. They are planning on opening a second pipeline for a hybrid mobile app. This second pipeline will be for hotfixes straight into production. My gut feeling is that this is a bad smell and what should really happen is…
lindsaymacvean
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2
votes
1 answer
What tool or type of tool am I looking for?
We have an operations team that looks after our running tenants. They respond to requests and incidents from users by following specific processes, they might for instance restart a container on an instance or undelete a resource a user deleted by…
Matt Harrison
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1
vote
2 answers
How to handle a new Dev Ops position?
At my current job, I started as a Software Developer, and I've worked myself into a DEVOPS position. I am worried about getting fired, not because I'm doing something wrong, but because I'm used to proactively doing things(writing code), whereas…
King of NES
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0
votes
2 answers
How to define Service Level Objectives without historical data?
Assuming I can define Service Level Indicators for a user journey are there any structured methods for setting a Service Level Objective within that SLA without any historical data to indicate what is realistic or feasible?
For Availability we can…
Richard Slater
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0
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4 answers
is there a standard or common approach to defining Service Level Indicators?
I've come to the point where I am starting to adopt principles from Site Reliability Engineering to operate Cloud Native applications in a modern way.
From my reading to date, I have established that one of the core practices is monitoring. The way…
Richard Slater
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0
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1 answer
How to automate the process of patching Jenkins Slave instances in AWS
I've been working on an automated patching solution for some infrastructure in one of our AWS accounts. This AWS happens to host the Jenkins instance we use for CI/CD actions, among other things.
Our instance runs off AWS EC2 instances and are…
drewto
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