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My North American facility is looking at a major shut down this fall. In the area, three other large facilities are also doing either shutdowns or expansions in the fall.

A last minute project that I have been assigned requires a couple of weeks of machining custom components. This is an issue as none of the local machine shops are likely to be able to fit the work within their schedule in the required time frame.

At this point I think my only option is to start looking beyond the local shops. What should one look for when trying to source non-local machining? Are there any red flags to look for when talking to a shop?

Myles
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2 Answers2

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I've dealt with this in many ways. Ultimately, here is what I look for when I have to go beyond local sourcing of custom parts:

  1. Responsiveness. You can have the best website in the world, but unless I know you are there for me when I need to change anything, I can't rely on you.
  2. Questioning. The best vendors I have for custom pieces ask questions and explain to me every step of the way, so I know exactly what's going on, and what they might want to change.
  3. Compliance with my specifications. Ultimately, if it is really complicated, I draw up a specification. If they question my spec, that's a good thing. If they quote and except themselves from my spec, that's a bad thing.
  4. Openness to visit. Your local machine shop is usually willing to let you come in for a visit. Your non-local machine shop should do the same.
  5. Quote comes in with an honest lead time. Ultimately, if it isn't there on time, it isn't there. Make sure they state lead time and are willing to back it up.
706Astor
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Mark
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At very highly level the three areas that need to manage are scope, cost and time also known as the triple constraints.

Scope:
Make sure the sponsor clearly defined the project. It is highly unlikely that the sponsor will document the scope. Therefore you need to document the scope and get some type of agreement from the sponsor. An e-mail might be a good start.

Make sure all drawings and other documents are clear with sufficient details. Recently I encountered there was a situation where specification state, use ABS (Acrylonitrile Butadiene Styrene), without any other details. These types of situations create confusion, delay, and unnecessary costs.

Cost:
Make sure your sponsor, you and the vendor clearly understand the project related cost. It is good to request for quotes from multiple sources, and understand all the deliverable. Considering the current situation expect pay more than the market price. It is good idea to have about a 10% buffer.

Timing:
Make sure the machine shop clearly understand the project timing. Don’t push the machine shops, they may agree to timing that they are unable to fulfill. Make an attempt to have regular communication with the vendor. This is very important.

It might be a good idea to seek recommendations from your current local machine shops.

Reference:

Mahendra Gunawardena
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