My virtual Hosts are configured as follows:
<IfModule mod_ssl.c>
<VirtualHost *:443>
ServerAdmin ouremail@email.com
DirectoryIndex index.php
DocumentRoot /var/www/html/
ServerName ub-web-prod01.example.com
ServerAlias example.com www.example.com
<Directory /var/www/html/>
Options FollowSymlinks
AllowOverride All
Require all granted
</Directory>
ErrorLog ${APACHE_LOG_DIR}/error.log
CustomLog ${APACHE_LOG_DIR}/access.log combined
Include /etc/letsencrypt/options-ssl-apache.conf
SSLCertificateFile /etc/letsencrypt/live/example.com/fullchain.pem
SSLCertificateKeyFile /etc/letsencrypt/live/example.com/privkey.pem
</VirtualHost>
<VirtualHost *:443>
ServerAdmin ouremail@mail.com
DirectoryIndex index.php
DocumentRoot /var/www/html/
ServerName help.example.com
<Directory /var/www/html/>
Options FollowSymlinks
AllowOverride All
Require all granted
</Directory>
ErrorLog ${APACHE_LOG_DIR}/error.log
CustomLog ${APACHE_LOG_DIR}/access.log combined
Include /etc/letsencrypt/options-ssl-apache.conf
SSLCertificateFile /etc/letsencrypt/live/help.example.com/fullchain.pem
SSLCertificateKeyFile /etc/letsencrypt/live/help.example.com/privkey.pem
</VirtualHost>
</IfModule>
I want to redirect help.example.com to our ticket entry form in Jira. Http works like a charm but https gives a site cannot be reached error. I thought the issue was that help.example.com didn't have its own security ticket but that appears not to be the case.