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Yesterday I migrated a user inbox to a new .pst on the network, but this morning the pst file has just disappeared. I had no error or warning during moving the files from the inbox to the external pst in Outlook and I saw the pst file growing on the Network (700MB), but when this person tried to log on this morning Outlook couldn't find the pst file, and there's a good reason for that: the PST file is just not here anymore. I tried restoring the OST saved locally to PST but it was too late and only the sent items are in it (as I did not move them to the new PSt file).

Do you know any way of restoring the PST file or retrieving the emails? I feel like there's no solution...

Nicolas.

Nicolas
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2 Answers2

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Restore from your most recent backup. I don't think there is any other solution.

Bart De Vos
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I've solved my issue actually! After spending almost an hour trying to find a way to recover the file, I noticed that the file was actually there. As we have a specific folder structure I used one of the other pst already in the folder as a "template" to create the new one, so once I've copied it it was called "something - Copy.pst" which I renamed to newuser.pst before openning it in Outlook and moving all the files.

Without ANY reason, this morning the file newuser.pst was named "something - Copy.pst", which led the file newuser.pst not to be open in Outlook. The fix was then just to rename -again- the "something - Copy.pst" to newuser.pst

I have no idea how this happened, but now the user has all his emails back!

Nicolas.

Nicolas
  • 474