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I am having an issue where random user cannot see others Free/Busy Scheduling in Outlook Calendar 2010. The set up is pretty simple with one domain.

I have been Googling all morning, I am unable to find even one good explanation why this is happening. I have done anything, and did not fix it.

Any thoughts on this? Would really appreciate your help in advance.

Thanks guys.

UPDATE: I did try to delete the Outlook Profile, as well as all the user profile for this particular users from 3 Terminal Servers. The user profile had been rebuild OK, and I also recreated the Outlook profile manually. It is still doing the same things.

Arief
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2 Answers2

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Finally, I found the answer for my problem with Free/Busy Scheduling in Outlook 2010 Calendar. I have been looking everywhere that I know about in Exchange 2010. It is something to do my Proxy Server and the Exchange Update that reset couple of my settings.

For the Proxy Server issue, I have reapplied the Group Policy to all users. Somehow, my GP has been reset too, and I don't know why.

For the Exchange 2010 settings, I have changed the EDP Internal URL and my HTTP redirect to the correct address.

Hopefully this can help anyone who has the same issues, although it might be different cause.

Thanks everyone for your help.

Arief
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Your last comment above might be a clue. When you get the "autoconfiguration was unable to determine your settings" error, this means that either the local PC couldn't locate the autodiscover record for your domain or the local PC couldn't locate the server listed in that autodiscover record.

This same exact issue would affect access to free/busy because it is a web-based service and Outlook uses the autodiscover record to locate it.

My comments above assume that you are connecting to Exchange 2007 or 2010.

So, you need to check on dns resolution for the local PC and access to autodiscover.domain.com or whatever.

icky3000
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