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I've got a prototype UGC project running but the issue of multiple ratings has been raised today. Currently the user is able to enter multiple ratings which would skew the ratings. Ideally we'd like to restrict this to allow a user to rate an item once and then if they changed their rating then only their rating would change. How do we achieve this? Is it through UGC configuration? Is it through a spam configuration?

Thanks in advance.

John

John
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1 Answers1

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Do you have the Tridion Installation Manual? Chapter 9 details the installation of UGC and section 9.6.4 talks about the management of visitor accounts.

You will need to utilise user management in order to store which users have entered which ratings/comments. This can be done with anonymous users using cookies to store anonymous user ids.

There are sample pages included in the Tridion installation media which give examples of using the following approaches for user management including:

  • Standalone (using UGC itself to manage accounts)
  • Using Audience Manager for storing user accounts
  • Integrating to external systems

The documentation also includes examples for the code that would be required for Audience Manager integration.

Mike

Mike Percival
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