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I have a Cisco UCSC-C220-M3SBE server that runs ESXi 5.0.0 to run 2 VMs for Cisco CUCM and Cisco Unity.

It is a standalone host, no vcenter.

If I go into the Configuration tab, then Health Status I get the following:

enter image description here

I've tried Refresh and nothing happens.

I've tried Reset Sensors and get this error:

enter image description here

This host used to show hardware status, so I'm not sure what is going on. I searched the VMware KB for that error and it came back with no results. I found this KB article searching for "health status unknown" but the "fix" was less than helpful:

If an unknown state appears where things are typically listed as OK, then there might be a problem and it requires some investigation.

Anybody know how I can get the hardware health status to actually show up again without rebooting the host (assuming that even fixes it)?

TheCleaner
  • 33,047

2 Answers2

4

Log onto the console and run /sbin/services.sh restart

Also, please update the ESXi version if you can. It's an old revision and you may be running into a bug/deficiency that's been resolved in a later version.

ewwhite
  • 201,205
4

I have a Cisco UCS-C240 server that runs ESXi 5.5 U2 to run 2 VMs, an standalone host, no vcenter (so almost the same problem).

I opened a ticket in VMware and after a webex the solution was:

1-Log via SSH to the host.

2-Run the following commands:

 ~ # localcli hardware ipmi sel clear
 ~ # /etc/init.d/sfcbd-watchdog restart

3-Click the Reset Sensors button.

Everything should be ok.

Here is a link to the VMWare solution:

https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1033725

Javier Suárez
  • 149