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I am unable to get to the 3ware 3dm2 web interface. When I attempt to execute 3dm2 from the command line, i get the following error "(0x0C:0x0005): Failed to start listening socket". This was working years ago, but now that I'm trying to access it for my new RAID install, I am unable to access the web interface.

The service appears to be running, and I am not using any iptables firewall

# netstat -tupl
Proto Recv-Q Send-Q Local Address           Foreign Address         State       PID/Program     
tcp        0      0 *:888                   *:*                     LISTEN      5191/3dm2       

# nmap -sT 127.0.0.1
PORT    STATE SERVICE
888/tcp open  accessbuilder

I am on 32-bit debian 6.0.9 (squeeze), with 9650se-4lpml and a 7506-4LP. The 3ware-3dm2- package was installed using aptitude and is at version 9.3.0.4-1duo1.

Any help is appreciated. Hopefully it is something simple.

ALex_hha
  • 7,415
harmonic
  • 73

2 Answers2

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I just experienced this exact problem. For me, the solution was:

  1. Stop the tdm2 service (example applies to CloudLinux 7.9; your init path may vary):

    /etc/init.d/tdm2 stop

  2. Delete the following lockfile:

    rm -f /var/lock/subsys/3dm2

  3. Start the tdm2 service:

    /etc/init.d/tdm2 start

After this, the UI should once again be available.

For some reason, the lock file wasn't being removed when the server was rebooted or the service restarted. Manually removing the lock file was required to restore correct operation.

Note: Modern browsers in 2023 now have TLS 1.0/1.1 disabled and entirely unavailable. You'll need to have an older browser available, e.g., Firefox 96 or earlier, to have access to older TLS protocols.

Trane Francks
  • 116
0

Are you trying to connect from another computer? If so, in /etc/3dmd2/3dmd2.conf you need to change:

RemoteAccess 0

to:

RemoteAccess 1

And restart the service.

aseq
  • 4,740