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4 Answers
This sounds like you host your mail server with your home or office's "dialup" internet connection (in other words, not hosted by some kind of hosting provider).
In that case it's highly likely the IP address is listed as such in databases that E-Mail servers use to protect themself from spam and they will always classify your mail as spam. There is nothing you can do about this - hosting E-Mail from home/small business internet connections simply doesn't work anymore (for a decade or two now).
The "best" you can hope to achieve in that case is to host a "second line" mail server at your office and use your current mail service to actually send/receive the mail.
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That's a lot of hassle to go through when there are several services out there such as Office365 and Google Apps that will handle all the maintenance and storage for you.
While it's technically possible to go the route you've done, it's not necessarily the best decision.
- Google/Microsoft are well-known organizations that are not going to be as readily black-listed. Saving you time and energy.
- How much is time worth? If you're spending 10 hours/month managing your email solution, how much revenue and/or opportunity cost have you lost for your business in developing an email solution yourself?
- Supportability and Failure Recoverability. What happens to your business if you bought a set of drives that go bad? Is your order processing all in email? How do you know who paid for what if that's also stored in your email?
You need to think long-term about these things and consider what the real costs to your business are. If it's just 2-3 people in your business, there's no need to run a full email server. Services such as Google Apps and Office365 run in the US$5-15 per user-month range, and is a very small cost compared to costs such as inventory or salaries and benefits for staff.
If your business is large enough to run its own email service vs. the cost of an online service, consider hosting that email with a Managed Service Provider that operates out of a datacenter. This will provide with the MSP's expertise in hosting and connectivity, and you can still manage your own Email services.
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Can you post the full response? Initial thoughts would be that the MX of your noip service may be blacklisted.
P.S.: if you're a small company, did you not consider Exchange Online?
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No offense intended, but you seem to lack most of the knowledge needed to run Exchange, which is quite a complex product; you would probably be better off running a simpler mail server, or leaving the whole email business to your hosting provider. Or at least you should hire a consultant to set everything up.
Also, if you don't have at least a public, static IP address, running your own mail server is something you should avoid at all costs. Horrible kludges susch as noip don't really play well with mail delivery.
If you need the services Exchange provides in addition to simple mail delivery but can't/don't want to host your own mail server, you can also subscribe to Exchange Online. Microsoft will manage everything for you, and you'll be able to use the service without having to worry about setting it up and making it work.
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