Remote Desktop event ID 20499. No noticeable issues

Question

I get a warning event with ID 20499 for TerminalServices-RemoteConnectionManager.The error is:

Remote Desktop Services has taken too long to load the user configuration from server \server.domain.home for user administrator.

Yet, I don't see any issues (I'm guessing because that user is on the machine local). Why am I getting this warning?

I'm on Windows Server 2012 R2 connecting from a Windows 8.1.

score 6 · Accepted Answer · answered Oct 25 '19 at 08:09

This will solve your problem:

In Registry Editor, locate and then click one of the following registry subkeys:

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Terminal Services

Add DWORD fQueryUserConfigFromLocalMachine with value 1

restart

score 3 · Answer 2 · answered Apr 23 '15 at 12:43

3

Apparently this can be triggered by using mRemote / Remote Desktop Connection Manager (RCDMan 2.2) or similar software.

The fix is to set TaskOffload = Disabled using Set-NetOffloadGlobalSetting

answered Apr 23 '15 at 12:43

nulldotzero

2 Answers2