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I have just registered a new domain with Malaysia NIC. The registration system is not fully automatic and I am afraid that someone could have botched something in the setting up. At the same time, my hosting company, 1and1, is also having some problems with the DNS features and they responded with "it's a known issue and no time scale to fix it". It is a lost cause going to either of these two organizations to ask them to identify or localize the problem.

It has been quite a few days since the name was registered. If I use nslookup now I get "***No internal type for both IPV4 and IPv6 Addresses (A+AAAA) records available"

The name servers for the domain name are supposedly correctly set to 1and1's name servers, according to Malaysia NIC's whois. How can I trace the name lookup step by step, first to confirm whether the Malaysia NIC is correctly redirecting to the 1and1 name servers?

The domain name in question is 'artbug.com.my'. If anyone can share with me what this name resolves to from his location, this would be much appreciated too.

u936293
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2 Answers2

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Using the dig utility:

  • dig -t ns artbug.com.my +trace

  • dig some-A-record.artbug.com.my +trace

Will trace delegations from the root name servers to yours. It will also help to identify intermediate name servers to cycle queries against in case they are inconsistently incorrect.

I'm on my phone and don't currently have "dig" handy.

Andy
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You can verify if a domain is actually registered by querying the whois server. For the Malaysia CC TLD domain that is http://whois.domainregistry.my

The registry confirms that your domain has indeed been registered (on September 24th).

The Whois will typically also show the domain servers that the domain has been registered on, in your case the following four: 

ns-us.1and1-dns.com 217.160.82.2
ns-us.1and1-dns.us  217.160.81.2
ns-us.1and1-dns.de  217.160.80.2
ns-us.1and1-dns.org 217.160.83.2

As @Andy already explained you can then use dig to query the name-servers to check on the actual technical status of the domain. The +trace option shows that the registry has also completed their technical setup as well, as the records above can be found with the dig +trace NS artbug.com.my command.

When querying 1and1's nameservers all queries for your domain fail. They have not yet (at the time of writing) configured their DNS with your domain. At this point in time no "useful" records (A, AAAA, MX records) are active for your domain.

You can only contact 1and1 tech support to get this resolved (or transfer the domain to a more supportive register and/or hosting company)

HBruijn
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