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I recently shipped my HP ProLiant DL580 G5, and am now in the process of trying to get it set up again. However, upon getting the power supplies and HDDs reinstalled, I was unable to power the thing on. I checked the system error panel, and it registered an internal error with processor #1. Figuring that it was possible that some connection in the socket had loosened during shipping, and that even if that weren't the case I could run the system with only 3 processors for a little while, I went ahead and swapped processors 1 and 4, since although processor 1 is critical for operation, processor 4 is partially redundant. However, upon trying to start the system up, I now get a new error- The power supplies and system fans spin up and it looks like the boot process begins (which was not happening before), but about 30 seconds in, the internal error light goes on again, but now registering errors on ALL 4 processors. What on earth is going on here?

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Look at the ILO 2 web interface to read the server's IML log.

That will give you the exact reasoning for the system halting.


Edit:

There's a method to troubleshooting hardware. You need to get the reason for the errors.

  • Break the system down to its bare minimum.
  • Minimum RAM and one physical CPU.
  • Try and boot.
  • Record the messages or errors
  • Add additional RAM and CPU.
  • Repeat.

Work from there.

ewwhite
  • 201,205