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Would anyone know why after an RDP session either from my smartphone or from another PC, when I wake my computer and then proceed to log in, I get a black screen with cursor. I am running Windows 10 Pro 64bit, and haven't had this problem before. After the remote desktop session, it lets me get a lockscreen and prompts me to log in with my password but afterwards, either hitting enter or the arrow, I just get a black screen and the cursor. I am not able to hit any shortcuts or keypresses to make anything come up. ctrl+alt+del, ctrl+shift+esc, alt+f4, nothing seems to work. I only have one monitor so it's not an issue with windows not being able to recognize my default display like other Windows 10 users have been having, this seems to be different.

TheWizKid95
  • 221

5 Answers5

8

The issue was actually caused by Nvidia. Their Geforce Experience program was updated recently and their "Share" feature was updated and when enabled, that's when the problem happened. As soon as the feature was disabled on the PC i was remotely logging in to, the issue was fixed.

TheWizKid95
  • 221
4
  1. Try to kill your session on the remote server, if this is not possible. Give the machine a reboot if possible.

Next step is to disable Bitmap Caching in your rdp client.

  1. Open RDC -> Show options -> Experience -> Uncheck: "Persistent bitmap caching"

  2. Reconnect.

doenoe
  • 211
1

Late to the show, but for future reference, try disabling shadow play. I had exact same issue on my LAN & WAN.

Dodel
  • 11
1

This RDP issue goes back to Windows XP, and still effects Windows 10; it seems to occur after having a network connectivity issue when connecting an RDP session.

If the common solutions do not work (fe. ctrl-alt-end): log in as another user.

In other-words, to be able to remotely workaround this issue: have a second account to connect with, in-case the primary account's session breaks during another RDP session.

myninjaname
  • 111
0

I had the very same issue

Turning off fastboot as mentioned here solved it for me.

" This feature only works when you do a SHUTDOWN and then Boot. It doesn't effect a RESTART. To turn it off or on... Go to Control panel...Power Options, and select Choose What the Power Buttons Do on the left. Then select Change Settings That are Currently Unavailable near the top center of screen... Lower down on the window, uncheck Fast Startup."

Chris
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