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I have a HP proliant DL380 gen 9 which was working just fine, but after a reboot both the USB keyboard and mouse are no longer detected after the legacy BIOS startup.

I tried to use them directly connected to the server, and to go through the iLO card, but it does not respond.

To me, I have to proceed to a factory reset, but maybe there is another way ?

ewwhite
  • 201,205
willll
  • 205

1 Answers1

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Sometimes KVMs can be problematic on HP servers... Especially cheap KVM switches. Please check this post and follow the troubleshooting decision matrix:

HP ProLiant DL360 G7 hangs at "Power and Thermal Calibration" screen

Community
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ewwhite
  • 201,205