ProFTPd is listening on tcp6, I cannot connect through FTP, is because I try to connect to IPv4?

Question

My server has an IPv4 address, and I cannot connect to FTP through ftp nor filezilla. I checked the configuration and all seems correct, the firewall is not blocking ports 21 or 22 but I cannot connect due to timed out connection. Cannot connect using FTP or SFTP, and I use the IP address of the server as server address. Using the domain that resolves to this IP also doesn't work.

Output of netstat -tlp | grep ftp shows this:

tcp6       0      0 [::]:ftp                [::]:*                  LISTEN      1133/xinetd

No entry of tcp for FTP.

I use Plesk Onyx latest version, but I have SSH root access, so I can change things in terminal.

Update

Output of iptables -nvL

Chain INPUT (policy ACCEPT 31195 packets, 24M bytes)
 pkts bytes target     prot opt in     out     source               destination
Chain FORWARD (policy DROP 0 packets, 0 bytes)
 pkts bytes target     prot opt in     out     source               destination

    0     0 DOCKER-ISOLATION  all  --  *      *       0.0.0.0/0            0.0.0.0/0

    0     0 ACCEPT     all  --  *      docker0  0.0.0.0/0            0.0.0.0/0            ctstate RELATED,ESTABLISHED
    0     0 DOCKER     all  --  *      docker0  0.0.0.0/0            0.0.0.0/0

    0     0 ACCEPT     all  --  docker0 !docker0  0.0.0.0/0            0.0.0.0/0

    0     0 ACCEPT     all  --  docker0 docker0  0.0.0.0/0            0.0.0.0/0
Chain OUTPUT (policy ACCEPT 32658 packets, 56M bytes)
 pkts bytes target     prot opt in     out     source               destination
Chain DOCKER (1 references)
 pkts bytes target     prot opt in     out     source               destination
Chain DOCKER-ISOLATION (1 references)
 pkts bytes target     prot opt in     out     source               destination

    0     0 RETURN     all  --  *      *       0.0.0.0/0            0.0.0.0/0

Update #2

What happens when I try to connect?

ftp
open plesk.signlab.es
=> Connection timed out
sftp signlab@signlab.es
Enter myuser's password:
=> Connection closed // After I type correct password

With Filezilla Using FTP with TLS: Connection timed out Using SFTP: Unexpected End-of-file from SFTP server

Update 3

Output of ifconfig -a

docker0   Link encap:Ethernet  HWaddr 02:42:60:f5:c0:26  
          inet addr:172.17.0.1  Bcast:0.0.0.0  Mask:255.255.0.0
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0 
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
eth0      Link encap:Ethernet  HWaddr 00:50:56:3c:8b:bd

          inet addr:82.223.71.90  Bcast:82.223.71.90  Mask:255.255.255.255
          inet6 addr: fe80::250:56ff:fe3c:8bbd/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:20904 errors:0 dropped:0 overruns:0 frame:0
          TX packets:21745 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:2328414 (2.3 MB)  TX bytes:36047414 (36.0 MB)
lo        Link encap:Local Loopback

          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:15914 errors:0 dropped:0 overruns:0 frame:0
          TX packets:15914 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0 
          RX bytes:24604850 (24.6 MB)  TX bytes:24604850 (24.6 MB)

Output of telnet plesk.signlab.es 21

Trying 82.223.71.90...
telnet: Unable to connect to remote host: Conexión rehusada

Output of telnet localhost 21 from the server:

Trying 127.0.0.1...
Connected to localhost.localdomain.
Escape character is '^]'.
220 ProFTPD 1.3.5d Server (ProFTPD) [127.0.0.1]

score 0 · Accepted Answer · answered May 08 '17 at 12:55

Processes listening on [::] usually listen on both ipv4 and ipv6, so this shouldn't be the problem. As a second indicator, if the server were not listening on that port, you would get a connection rejected error message.

A timeout means dropped packets, which usually is a strong pointer to a firewall problem. If your local firewall on the server doesn't block port 21 it is quite possible that there is another firewall at any point between your local machine and your server. The hosting provider of your server is a good place to start asking if they have another firewall running in front of your server.

ProFTPd is listening on tcp6, I cannot connect through FTP, is because I try to connect to IPv4?

Update

Update #2

Update 3

1 Answers1