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I'm using Windows XP Professional Version 2002 Service Pack 3. I have issues with DNS (after affected by some malware). I cannot ping the sites, but I can browse using a web browser. I have tried the below methods:

  1. net stop dnscache and net start dnscache
  2. netsh winsock reset all
  3. Changed static IP to dynamic and vice versa.

But nothing worked for me.

I know this is related with DNS, but I can ping DNS server. Where should I check next ?

Edit: Please see the result for ipconfig /all and nslookup google.com enter image description here

Rauf
  • 199

1 Answers1

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  1. Check your DNS server settings by using ipconfig /all
  2. Check your hosts file (located in X:\WINDOWS\system32\drivers\etc). It should be reseted if it contains some non-default records.
  3. Check what nslookup google.com will show.
  4. Check your browser proxy settings and/or proxy-like addons. If you can't resolve NS record via ping, but can use your browser it might be resolved through proxy.
  5. Check your firewall (bundled or external if you have any) settings. It might block ping utility or everything except your browser.
  6. Check your antivirus software if you have it to block some network/software.
NStorm
  • 1,392