I've gotten hold of a used Dell PowerVault MD1000 with two MD3000i (aka AMP01) controllers, both of which are configured to the same address. However my attempts to configure them - or indeed perform any action, even "Blink" - fail with "Error connecting to the array management port(s). Please check the management port(s) to verify they are accessible". Additionally, while controller 0 reports status "Optimal", controller 1 reports status "ServiceMode", which I presume indicates an error.
Here's what I've accomplished so far:
- Get Dell Modular Disk Configuration Utility to identify both ports by connecting the Mgmt port of controller 1 and one of the data port of controller 0 to the network
- Get an interactive telnet session on the embedded VxWorks by following the instructions here, and having done that -
- Reset the password using
clearSYMbolPassword - Dump the existing configuration using
netCfgShow - Invoke
sysWipe. However, it exits immiediately printing the message below. I presume the problem is with controller 1 being in service mode. On controller 0 I get:
- Reset the password using
-> sysWipe
Executing sysWipe. Boards will reboot on completion.
03/27/18-14:58:39 (GMT) (tShellRem1): WARN:
symbol::ControllerInServiceModeException Line 613 File samSymbol.cc
value = 201459792 = 0xc020850
Is there a way I can configure the IP addresses, other than getting hold of a dedicated Dell DB9 - PS2 cable?
Can I completely disable controller1 and just use controller 0, which appears to be in better shape? Unfortunately simply pulling out controller 1 doesn't help.
I'm attaching a screenshot from the Dell utility that depicts the configuration. Should I have been able to see the disks here?
Thanks for your attention!
