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Issue: I provide a small web portal for customers with partial personal data like name, address etc. which is stored in the database in plain text. Now I need a safe concept to encrypt the personal data in the database. The encryption is no problem, but how to handle the decryption of the data? 1.) server-side: problem is how to avoid man in the middle (Key exchange, always at log in??) 2.) client side: how to implement and there is now opportunity of long-term saving a key on the client side ... Thanks for responds. Greets

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Having a database store encrypted contents and end-to-end encryption are quite frequently NOT feasible approaches. The problem is who has access to the plaintext contents. E.g. for a web app:

  1. The server provides the encrypted contents and JavaScript software to perform the decryption and access the contents.
  2. The user enters their password, from which the (symmetric) encryption key is derived.
  3. The user can access and modify the plaintext data.
  4. If changes were made, the data is encrypted again and sent back to the server.

There are two huge problems with this:

  • The password or encryption key must not be known to the server. If the service requires a password then the same password must not be used to derive the encryption key. So we need another login mechanism or two passwords. Either way, this complicates the system. Compare the MEGA file hosting service and e.g. 1Password.

  • The decryption software on the client has access to the plaintext content. But who provides this software? For a web site, anyone who has access to the server could insert a backdoor. Some criticism of end-to-end encryption in WhatsApp also points out that the app update mechanism could be used to backdoor the encryption in the future, even if a current version is not backdoored.

A third problem is that this requires any processing to happen on the client, since the server does not have access to plaintext. This is not feasible for many kinds of processing, such as databases that model relations between records, or special processing that is simply not feasible on client devices (such as video transcoding).

A fourth problem is that encryption of contents has limited value when the metadata are still stored in plaintext. E.g. while WhatsApp encrypts message contents, your online presence (online/last seen) may leak to the whole world. So simply applying some encryption here and there does not result in a privacy-respecting service.


The real problem that motivates your question is GDPR compliance. The GDPR is not about mandating technical features such as encrypted storage. Instead, the GDPR requires you to have some sensible process that protects the personal data of data subjects in everything that you do. The result of this process will typically be appropriate organizational and technical measures. Encryption may be one appropriate measure (transport encryption is effectively a must), but superficial encryption at rest is not helpful. Organizational measures may be policies on who can access the data, physical security measures to defend your servers against unauthorized access, contracts with your data processors, and so on. Code reviews and running vulnerability checkers can also be reasonable measures.

So instead of jumping to a conclusion “OMG I have to encrypt ALL the data” it may be better to take a step back and go through a GDPR compliance checklist and possibly prepare a data privacy impact assessment. Roughly:

  • For what purposes will I be processing personal data?
  • Which kinds of personal data will I have to collect for this processing?
  • Under what legal basis will this data be processed? E.g. consent, legitimate interest, necessity for some contract, other legal obligations.
  • If legitimate interest: do the interests of the data subject outweigh my interests for processing the data?
  • What organizational and technical measures are appropriate to protect this data? Some measures like pseudonmymization can also change the balance of a legitimate interest analysis!
  • Am I providing transparent information about this processing to data subjects and am I informing them of their rights?
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